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I used to talk about studying, sitting on a football field, watching my kids play football, knowing what I need to prepare for… [I’m] just trying to help people understand that you don’t need to be sitting behind a desk or in a classroom to do this.”
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Realizing as an FM that these charging stations are not just about the station itself is crucial. Targets, Walmarts, and local shopping malls could end up having customers driving up in the morning, plugging in, and wandering around as people have in gas stations.
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“91% of FM staff said they feel like they could really utilize additional skills, training, knowledge, and abilities in FM for their current job.”
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This past year, Teresa Foster stepped into her role as CEO of the Restaurants Facilities Maintenance Association Show. To say it was a crazy start to her new position would be an understatement,
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The responders ranged from 80% managing staff across 23 countries. Buildings represented included: commercial, government, healthcare, schools, hospitality, retail, and industrial manufacturing.
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While at the Restaurant Facilities Management Association’s annual summit, we had the chance to interview facilities management extraordinaire Tracy Tomson. This was a rare opportunity, as this will be Tomson’s last year serving as RFMA’s Executive Director and CEO.
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Being a question-asker and encourager not only flows into a positive relationship but can also take away the reservation in future conversations.
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We can accept change within our realm of influence. If you sense that something is wrong don’t be afraid to call it out. Sometimes you have to face the uncomfortable thing and do the right thing.
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We all know by now that the pandemic changed the way we run business as well as affected the construction industry, but how do we make these changes and move on
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For a year now, we’ve been talking about adapting to the changes that the pandemic brought along. How do you better serve customers and clients when they aren’t allowed in restaurants and storefronts? How do you recover from everyone working remotely on a day’s notice? Where can you find toilet paper in March and April 2020?
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Thank you for tuning in to this week’s episode of Service Evolution! What are you interested in hearing about? Leave us a comment and keep up with us by following us.
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