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Interview with CEO

Jim Robinson: Part 1

About the Podcast

In this episode of Service Evolution, host Jim Robinson steps into the guest seat for a deep dive interview led by producer Bryan Fittin. With over forty years of experience in the construction and maintenance industry, Jim shares his remarkable journey from fixing lawnmowers as a kid to owning and leading CGP Maintenance and Construction Services.

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Navigating IT Frustrations and Cybersecurity in a Digital World with Nathan Whittacre

Summary In part two of this episode of Service Evolution, Jim Robinson continues his deep-dive conversation with Nathan Whittacre, CEO of Stimulus Technologies. If you missed part one, it’s worth circling back! This follow-up builds on their discussion and delivers even more actionable insight for leaders trying to make sense of today’s rapidly changing tech… Continue reading Navigating IT Frustrations and Cybersecurity in a Digital World with Nathan Whittacre

Thirty Years of Tech Evolution: Lessons from Stimulus Technologies with Nathan Whittacre

Summary In this episode of Service Evolution, Jim Robinson is joined by Nathan Whittacre, CEO of Stimulus Technologies, to explore the journey of building a tech-driven company from the ground up, the evolving landscape of AI, and the importance of authentic leadership. Nathan shares how his passion for technology, ignited as a teenager, became the… Continue reading Thirty Years of Tech Evolution: Lessons from Stimulus Technologies with Nathan Whittacre

Operations in Action: Serving Clients and Keeping Projects Moving

Summary In this episode of Service Evolution, Jim Robinson sits down again with Matt Hackett, Director of Operations at CGP, to peel back the curtain on what it means to keep projects—and people—moving in the world of service and construction. This isn’t just about fixing problems; it’s about reassuring, communicating, and building trust with clients… Continue reading Operations in Action: Serving Clients and Keeping Projects Moving

Giving Back: How RFMA GIVES Is Transforming Communities

Summary In this episode of Service Evolution, Jim Robinson is joined by Debi Kensell from the Restaurant Facility Management Association (RFMA) to dive deep into the powerful spirit of giving embodied by the RFMA Gives initiative. Debi shares the heartfelt origins of RFMA Gives, spotlighting how the board’s vision in 2010 transformed a traditional member… Continue reading Giving Back: How RFMA GIVES Is Transforming Communities

Interview with CEO Jim Robinson: Part 1

In this episode of Service Evolution, host Jim Robinson steps into the guest seat for a deep dive interview led by producer Bryan Fittin.

Behind the Job Title: The People and Culture at CGP with Matt Hackett

Summary In this episode of Service Evolution, Jim Robinson sits down with Matt Hackett, Director of Operations at CGP, for an inspiring conversation on leadership, overcoming adversity, and the power of company culture to unlock potential. Matt’s journey is a testament to resilience—rising from teenage homelessness to leadership through a mindset that transforms challenges into… Continue reading Behind the Job Title: The People and Culture at CGP with Matt Hackett

Behind the Booths: Strategies for Conference and Trade Show Success with Neil McQuiston

Summary In this episode of Service Evolution, Jim Robinson and Neil McQuiston discuss the significance of attending industry conferences, focusing on the benefits of networking, building relationships, and the importance of being present and engaged during these events. In today’s fast-paced business environment, industry conferences are more than just a line item on the calendar—they’re… Continue reading Behind the Booths: Strategies for Conference and Trade Show Success with Neil McQuiston

Interview with CEO Jim Robinson: Part 2

Summary In this episode of Service Evolution, the discussion centers around balancing innovation with tried-and-true business principles, particularly in an industry where the fundamentals—like construction and maintenance—remain largely unchanged, even as technology revolutionizes efficiency and project management. Jim shares how CGP utilizes cutting-edge scheduling and communication tools to streamline renovations and satisfy stringent client deadlines,… Continue reading Interview with CEO Jim Robinson: Part 2

Interview with CEO Jim Robinson: Part 1

Summary In this episode of Service Evolution, host Jim Robinson steps into the guest seat for a deep dive interview led by producer Bryan Fittin. With over forty years of experience in the construction and maintenance industry, Jim shares his remarkable journey from fixing lawnmowers as a kid to owning and leading CGP Maintenance and… Continue reading Interview with CEO Jim Robinson: Part 1

Vendor Relationships: How to Get the Best Service at the Best Price

Summary In this episode of Service Evolution, host Jim Robinson discusses the importance of building strong vendor relationships and how to maximize these partnerships for better service and pricing. He emphasizes the need for clarity in communication when selecting facility service providers. By being crystal clear about your needs and expectations upfront, you can better… Continue reading Vendor Relationships: How to Get the Best Service at the Best Price

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