May 29, 2020

Show Notes

[00:03:00] Intro to Eric Townsend 

[00:06:00] Business Interruption Claim

[00:011:05] What do you do if you’re denied?

[00:14:10] How do companies file claims related to COVID19?

[00:24:45] How the Law Eagles Was Started

[00:29:50] What Advice do you have for busi...

May 22, 2020

Show Notes

[00:30:00] Intro to Randy Olsen

[00:012:15] What do all FM have in common?

[00:13:35] Why are training credentials so important in FM?

[00:17:00] How does educational value show up for employers?

[00:18:10] How has ProFM adapted during COVID-19?

[00:21:25] What ar...

May 13, 2020

Show Notes

(00:47) Introduction

(2:58) What can we expect now that businesses are trying to reopen?

(4:41) How do you think this process is going to affect them and immediate future?

(6:25) How do you think restaurants are going to manage with all those new requirements?


May 8, 2020

Show Notes

[00:14:10] Customer Centered Approach

[00:25:50] What is your next big thing?

Show Quotes

“We are empowered and supported to take care, and not just great care - fantastic care, of our operators and team members… by us supporting them, we are taking some of the...

May 1, 2020


Show Notes

[00:03:00] FEAR Mindset

[00:06:30] How will COVID-19 change our habits?

[00:10:10] How do you move from reactive to proactive?

[00:14:15] How do you stay vulnerable with your team?

[00:20:40] How do you balance keeping things positive?

[00:23:20] What kind of inn...

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