Show Notes [00:03:00] Intro to Eric Townsend [00:06:00] Business Interruption Claim [00:011:05] What do you do if you’re denied? [00:14:10] How do companies file claims related to COVID19? [00:24:45] How the Law Eagles Was Started [00:29:50] What Advice do you have for business owners right now? Links The Law Eagles Atomic Habits Quotes “Business Interruption is a comprehensive policy… if your business stops because a loss occurs, you have physical damage to your property, there is this business interruption coverage that covers the profits you’ve lost during that time you were shut down.” [00:06:55] As life begins to return to normal following the COVID-19 Pandemic, businesses are strugglin
Show Notes [00:30:00] Intro to Randy Olsen [00:012:15] What do all FM have in common? [00:13:35] Why are training credentials so important in FM? [00:17:00] How does educational value show up for employers? [00:18:10] How has ProFM adapted during COVID-19? [00:21:25] What are you reading? Quotes “Communication… people have to buy into that. As an organization, you have to show you care.” [00:19:05] FM Education & Certification w/ ProFM In September 1999, NASA lost over $125 million when scientists failed to convert measurements to the proper units, leading to the loss of a Mars Probe. One minor miscommunication led to a disastrous event that could have been avoided, had the entire team been
Show Notes (00:47) Introduction (2:58) What can we expect now that businesses are trying to reopen? (4:41) How do you think this process is going to affect them and immediate future? (6:25) How do you think restaurants are going to manage with all those new requirements? (8:42) What do you think is the best way for restaurants to keep their team safe? (12:01) OSP: Optimized Sanitation Process (12:47) Covid 19 Safety Compliance Monitoring (15:59) There Will be challenges, but were not on the sidelines (16:42) If you had to give one piece of advice to facility managers right now in this crazy time what would it be for you? (18:14) Close Quotes: “So the immediate future is a little rough. These
Show Notes [00:14:10] Customer Centered Approach [00:25:50] What is your next big thing? Show Quotes “We are empowered and supported to take care, and not just great care - fantastic care, of our operators and team members… by us supporting them, we are taking some of the pressure off and giving them the ability to keep their focus on brand awareness.” [00:14:37] Does Chick-fil-A have the Best Company Culture? Chick-fil-A is known for having some of the best customer service in the world. What consumers don’t often see is the outstanding support given to the teams creating your favorite chicken sandwich. This week, we are chatting with Kari Theresa about how the Chick-fil-A Facilities Manage
Show Notes [00:03:00] FEAR Mindset [00:06:30] How will COVID-19 change our habits? [00:10:10] How do you move from reactive to proactive? [00:14:15] How do you stay vulnerable with your team? [00:20:40] How do you balance keeping things positive? [00:23:20] What kind of innovations do you see coming after COVID-19? [00:25:05] What advice do you have for leaders right now? Show Quotes: “The power of touch is so significant, that there is no way I will not shake hands. It will be up to the recipient if they choose to accept.” [00:07:45] “We [leaders] don’t know everything, but we are still chosen to lead. It’s our calling… that doesn’t mean I don’t need to say ‘I don’t know,’ sometimes.”[00:16
