August 14, 2020


(00:47) Intro

(3:10) Introducing Interplay Learning

(4:40) The role of VR in Interplay Learning’s curriculum 

(12:02) Addressing the age gap in FM workers

(14:48) COVID’s effects on Interplay Learning

(17:59) Looking into Interplay Learning’s online training


July 24, 2020


Show Notes

[00:02:15] Intro to Jason Gates and Metering Garbage at Compology. 

[00:07:15] How did Compology get started?

[00:11:00] What made Metering Garbage such a good idea?

[00:16:00] The pervasive benefits of Compology

[00:20:10] Using Artificial Intelligence


July 10, 2020


(00:47) Intro

(03:37) Idea for MasterTalk

(07:31) What do you think is your biggest challenge with public speaking? 

(13:30) Advice for public speaking given today’s crazy times

(15:31) Reading recommendation

(16:56) What should we start practicing tomorrow for pub...

June 27, 2020


[00:05:30] Plan A

[00:07:30] The Other Side of Pain

[00:09:50] Addressing Failure

[00:11:10] Who’s in Your Village

[00:16:05] Finding Your Plan A People

[00:26:15] Leadership Challenges


“If you add passion to water… it becomes your number one, your focus, and you...

June 8, 2020

What kind of strategies do you use as a leader? Are these helping you push your organization to be better? If not, you need to introduce the C.U.R.E method into your work. C.U.R.E stands for Curiosity, Understanding, Recovery, and Engagement.

May 29, 2020

Show Notes

[00:03:00] Intro to Eric Townsend 

[00:06:00] Business Interruption Claim

[00:011:05] What do you do if you’re denied?

[00:14:10] How do companies file claims related to COVID19?

[00:24:45] How the Law Eagles Was Started

[00:29:50] What Advice do you have for busi...

May 22, 2020

Show Notes

[00:30:00] Intro to Randy Olsen

[00:012:15] What do all FM have in common?

[00:13:35] Why are training credentials so important in FM?

[00:17:00] How does educational value show up for employers?

[00:18:10] How has ProFM adapted during COVID-19?

[00:21:25] What ar...

May 13, 2020

Show Notes

(00:47) Introduction

(2:58) What can we expect now that businesses are trying to reopen?

(4:41) How do you think this process is going to affect them and immediate future?

(6:25) How do you think restaurants are going to manage with all those new requirements?


May 8, 2020

Show Notes

[00:14:10] Customer Centered Approach

[00:25:50] What is your next big thing?

Show Quotes

“We are empowered and supported to take care, and not just great care - fantastic care, of our operators and team members… by us supporting them, we are taking some of the...

May 1, 2020


Show Notes

[00:03:00] FEAR Mindset

[00:06:30] How will COVID-19 change our habits?

[00:10:10] How do you move from reactive to proactive?

[00:14:15] How do you stay vulnerable with your team?

[00:20:40] How do you balance keeping things positive?

[00:23:20] What kind of inn...

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